
Reader Question: I work with a fantastic team, one like never before. We have such team synergy, but we recently got the news that our lead senior is leaving. How do we keep the team engaged with our “glue” being melted away before our job is done?
Our Response: There is no easy solution to dissolving a team right in the middle of a project. It is hard when leaders are the one’s leaving a team, and the team is left to fend for itself. Although the leader of a team is leaving, there are a number of things that we would recommend for a succession plan for a leader, especially one that has been the “glue”.
1. It is important for the lead senior and management to select a successor that is currently part of the team make-up. Often times, it is much harder in a short amount of time for the team to succeed when someone new has to learn what is going on. Often times, lower people are looked over, and someone who is “qualified” because of their ranking, is often a worse choice. Lower people in the ranks should be given a chance to show their leadership and take ownership.
2. It is critical for the lead senior to sit down and go through all the “behind the scenes” work with the successor. A lot of work that associates and below do not see is often never considered. Coaching is key in this area.
3. That the lead senior keep a positive image of the company and assist the rest of the team with the new team leader in “buy-in” for the change. Often times, you can have a perfect successor, but if the team is not invested in the change, it doesn’t matter how good a leader is, they will struggle with team morale.
4. The new leader must understand that the change is not only hard for them, but for the rest of the team. Empathy for learning to deal with new leadership styles and the loss of a “friend or the glue” is going to be hard. The new leader must learn to incorporate that into their leadership to ensure that the team has complete “buy-in” to the new make-up of the team.
5. As the senior transitions out, he/she must ensure that they still continue to coach and be involved in the team. The involvement should only be where the new leader cannot quite fulfill the role as the old leader is still present.
6. The old leader should almost only be a consultant in the last weeks. If the old leader is over-involved, the team is confused as to the team structure and make-up. If the new leader is not able to become fully vested as the leader, the team will have an even tougher time after the old leader leaves. The old leader must ensure that they are available, but not overly involved with most of the day to day leadership on the team. Consulting means to be involved to the extent that it is requested.
7. Lastly, it is of utmost importance that the leader that is leaving leaves on a positive note. They will be missed, but is critical that they let the team remember why they will be missed. Ensuring that the team understands that their decision to leave is a personal one, and has nothing to do with the firm is important in ensuring that the team does not become discouraged and the ultimate goal of team synergy is lost.
Although it is hard to lose a leader, it can sometimes be a great opportunity for others to step up to the plate. Go with the transition; the more you fight and are upset and think that things will not work out, the more they will not. It is important to take lead from the leaving senior and ensure that they know they are supported, and for you to know that you are supported by them.
Either way, no matter what happens, it is important for the sake of the team that all team members accept the change and assist in any way possible. This allows for the team to change, and possibly, change for the better. This allows for change leadership to take advantage of the situation.